Article: Tip-offs regarding possible white-collar crime or in relation to human rights and environmental damage.
In case of emergency or acute danger to life and limb,
please call +49 30 297 1066.Please direct any questions about our products and services
to the DB service number +49 30 297 0 .
The DB Group strives to act ethically and in accordance with legal regulations in all of its business activities. The aim of whistleblowing management at the DB Group is to protect the company, its employees and other individuals, as well as our business partners and other stakeholders, from damage caused by white-collar crime such as corruption, cartels and fraud. It also focuses on human rights, both in our own business and along the entire supply chain.
If you have information about suspected white-collar crime, suspected human right violations (such as child labor, forced labor, discrimination or violations of occupational health and safety) or possible environmental damage, we would be happy to receive it and will treat it in strict confidence.
Whistleblowers can communicate with Deutsche Bahn while keeping their identity confidential.
The following reporting channels are available and can be used internationally:
For tip-offs regarding white-collar crime
By telephone
You have the option of calling whistleblowing management telephone number:
+49 30 297 62710
Written reports
You can contact whistleblowing management by mail or e-mail:
Compliance Whistleblowing Management
E-Mail Electronic whistleblowing system (BKMS)
The "BKMS" tool (Business Keeper Monitoring System) offers anonymous, web-based access for reporting tip-offs. It is available in twentytwo languages. Please select your language in the top right menu.
ombuds
Our Attorneys of Trust are available for non-committal preliminary talks on all questions that arise when there are grounds to suspected infringements.
Our lawyers are bound by professional discretion in their function. They are not allowed to forward any personal information without the explicit consent of the person who has contacted them.
Dr. Alexandra Schmitz
Lawyer
+49 711 185780 0
Fax:
+49 711 185780 50
Dr. Barbara Livonius
Livonius Law Firm
Dr. Margarete Gräfin von Galen
Galen Lawyers
For complaints regarding human rights violations or environmental damage
Written reports
Deutsche Bahn AG
Bereich Nachhaltigkeit und Umwelt
LkSG-Beschwerdeverfahren
Potsdamer Straße 8
10785 Berlin
Electronic whistleblowing system (BKMS)
The "BKMS" tool (Business Keeper Monitoring System) offers anonymous, web-based access for reporting tip-offs. It is available in twentytwo languages. Please select your language in the top right menu.
Notes on data privacy, valid from July 2nd, 2023
Who is collecting and processing my personal data?
Deutsche Bahn AG (hereinafter referred to as "DB"), Europaplatz 2, 10557 Berlin, Germany, is the controller for the whistleblowing system and collects and processes your data in this regard. This is used to receive and process information about (legal) violations in connection with the business activities of DB, in particular those under the Whistleblower Protection Act (HinSchG) and complaints under the Supply Chain Segregation Obligations Act (LkSG), in a secure and confidential manner.
The appointed data protection officer is Ms. Dr. Marein Müller.
e-mail: konzerndatenschutz@deutschebahn.com
What data do we collect, and why and how do we process it?
Personal data of natural persons (personal data) entered into the whistleblowing system is stored in an encrypted and password-protected manner in a database operated on our behalf by EQS Group AG, which is located in a high-security data center in Germany.
DB uses the personal data, such as name and other communication and content data, confidentially for the sole purpose of receiving and processing reports according to the above-mentioned laws in a secure and confidential manner. Legal basis for processing personal data is Article 6(1)(c) DSGVO in connection with Section 8 LkSG, Article 6(1)(c) DSGVO in connection with Section 10 HinSchG and Article 6(1) lit. f) DSGVO to safeguard DB's legitimate interest in clarifying potential criminal offences as well as breaches of the law that occurred in connection with the DB Group and to protect the Group and its employees from possible damage. Where applicable additional legal basis may be the Group Works Council Agreement on Whistleblowing Management as well as, under certain circumstances, specifically for the disclosure of personal data to other competent bodies, also the consent pursuant to Section 9 (3) or (4) HinSchG in connection with Art. 6 (1) lit. c) DSG. Art. 6 Para. 1 lit. a) DSGVO or Art. 9 Para. 2 lit. a) DSGVO.
Do we share your data with other parties?
Access to the data is restricted to a very limited circle of expressly authorized and specially trained persons from the DB Compliance organization, Group Data Protection, Group Security, the Procurement division or the Human Resources division according to their specialist responsibility. In addition, depending on the content of the report and the progress of the investigation, a very limited number of other authorized persons, such as in particular the further compliance and data protection organizations as well as the responsible departments of the DB subsidiaries concerned, may be given access to this data, e.g. if the information relates to processes in the subsidiaries. The latter may also be based in countries outside the European Union or the European Economic Area. In the case of data transfer to third countries outside the EU/EEA, appropriate safeguards are in place. These include the EU standard contractual clauses and an adequacy decision of the EU Commission.
In the course of processing a report, it may be necessary to pass on personal data or information that allows conclusions to be drawn about the identity of a whistleblower to the responsible offices outside the reporting office. For this purpose, we obtain the prior consent of the whistleblower in accordance with Section 9 (3) HinSchG.
Any person who gains access to the data is obligated to maintain confidentiality. In the course of criminal prosecution or due to other obligations to authorities, it may be necessary to disclose the personal data to state investigating authorities or other competent state authorities within the scope of legal obligations.
How long do we store your data?
We store your data only for as long as is necessary to fulfil the purpose for which the data was collected or as long as we need, to comply with legal requirements. In every specific case, we use a set of criteria established as part of our data deletion policy to check whether and how long your data may be stored or archived before it is deleted. Regularly, data will be deleted at the latest six years after the case it relates to is closed. Facts concerning the LkSG are documented for at least seven years.
What rights do data subjects have?
Data subjects have the right to request information about what data is stored about them at any time.
They may request correction, deletion and/or restriction of processing (blocking) of their personal data as long as this is legally permissible and possible within the framework of an existing contractual relationship.
You have the right to lodge a complaint with any data protection supervisory authority.
You may object to data processing on grounds relating to your particular situation if the data processing is carried out on the basis of our legitimate interests or is necessary for the performance of a public task.
To exercise your rights when your data is processed in accordance with the Supply Chain Sourcing Obligations Act, please contact us by mail or by e-mail at the following address:
Deutsche Bahn AG
Sustainability & Environment
Potsdamer Straße 8
10785 Berlin
Germany
e-mail: nachhaltigkeit@deutschebahn.com
In all other cases, please contact us by mail or by e-mail to the following address:
Deutsche Bahn AG
Compliance Whistleblowing Management
Europaplatz 2
10557 Berlin
Germany
e-mail: whistleblowing@deutschebahn.com
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